Apr 21, 2016

Resolved : Airtel 4g LTE MF825A not getting installed in Mac OS X EI Capitan



I was using Mac OS Yosemite, and got an upgrade to OS X EI Capitan recently. I noticed that Airtel 4g ZTE dongle (Model MF825A) was not getting installed, nor device was getting detected. When I researched, lot of blog posts were suggesting to set csrutil disable and try, which didnt help in my case. Most of blog posts, speak about Huawei devices and much less on ZTE devices.

Found like there is a  patch file to fix the issue, by which I could install the same device and connect. Please unzip the attachment, and run the Patch.dmg file. When it is asking to drag your package, open the Mac folder inside the airtel dongle in another window, and drag the Airtel 4G.mpkg to that text. Click on patch, and it will proceed with installation of Airtel dongle, which earlier was failing with error 'The installation failed. The installer could not install the software'.

Hope this saves some time for your troubleshooting part for Airtel dongle MF825A on OS X EI Capitan.


38 comments:

  1. Thanks. This helped me install the software. Though I am still not able to connect to the internet. The device shows green, but does not get connected.

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  2. Can you let me know what additional setting you have done in Network Preferences

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    1. No change required in Network Preferences if you could install software. Restart of machine have helped in couple of similar scenario as you reported.

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  3. thanks so much man.. after a month I finally get a fix!

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  4. Thank you so much!!! I'm able to use my dongle after MONTHS!

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  5. Thanks a lot. Helped and worked

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  6. This is simply superb, wish i reached this place initially. Man this one should be in google top hits.

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  7. excellent.. i landed on this page after couple of hours of struggle with getting the dongle to work.. and this works like a charm.. thanks a lot!

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  8. love it. finally after 8 months of struggle. this fix worked

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  9. Thanks a tone Rohit!
    I was scratching my head from past many days to get this fixed.You have done an awesome job!

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  10. hatsoff to you man.It was as simple as that!

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  11. Thanks for short and to the point blog. The fix worked for me.

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  12. Thanks a ton, Rohith. Really appreciate it as lots many of are benefitted from this. I really do not know why Airtel and their technical support can assists customers........Vinay

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  13. Should this work with my Huawei D303 h2 dongle?

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  14. Thank you Rohit! you're a savior! this is the only solution that works.. Where did u find this patch?

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  15. thanks a lot you have done very good work. finally you give solution.

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  16. This comment has been removed by the author.

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  17. There is a one way which neither required dashboard installation nor patch.

    Steps:-
    Insert modem in usb port.
    Open the browser;copy paste the below Url;now your modem will autoconnect when plugin and access internet instantly.
    Dashboard installaton not required.
    So it will work also for future mac versions also without any issue.

    Url:-
    http://192.168.0.1/goform/goform_set_cmd_process?goformId=SET_CONNECTION_MODE&ConnectionMode=auto_dial

    if you have difficulty ;feel free to mail me:-deepak5555556@gmail.com

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  18. Thanks for sharing in detail. Your blog is an inspiration! Apart of really useful tips, it's just really ! This post will be effectively Just about everything looks good displayed.
    _________________________
    Video converter for mac

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  19. I am still Facing Installation error . Which asks me to Contact service provider.. Any Help?

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  20. Works perfectly. Thanks!!

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  21. Dude jee, you are awesome. I bought the macbook pro 15 touch bar and I was struggling for a while. Came across your blog and you saved me!

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  22. Thanks Rohith.. This works great on mac OS Sierra as well..

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  23. Thanks. It works great even on macOS Sierra

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  24. awesome..great thanks.. its working with MAC OS SIERRA..

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    Replies
    1. How to install airtel package? Where do I get it?

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  25. thanks a lot it really worked ... big releif

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  26. My same device seems to be corrupt. it works with 3g and 2g only, 4g lte doesn't work, could anyone help with a firmware to flash to factory settings? device is unlocked and windows 10.

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  27. Hi..where can I download airtel 4g installer package? Dongle is not even detected in macos sierra.

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  28. you are a life saver..works like a charm :)

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  29. Hi..where can I download airtel 4g installer package? Dongle is not even detected in windows 7

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  30. It worked nicely for Mac MacOS Sierra 10.12.5 !!! Excellent post Rohith Odunghat . Thanks !

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